Counter clerk

For our modern practice, centrally located in Leiden, we are looking for an enthusiastic receptionist for 27-36 hours per week (3 or 4 days).

As a receptionist, you are the first point of contact for patients and you ensure a warm welcome and a professional appearance. You receive patients, answer phone calls and emails and make appointments. You report to the practice owner and support administrative tasks where necessary. Monitoring the quality of service in the practice is an important focus. You are responsible for the agenda planning of various practitioners in 8 treatment rooms.

As a counter clerk:

• Are you the first point of contact for patients;
• Do you provide a warm welcome to patients?
• Make your appointments and ensure proper agenda planning;
• Answer your phone calls and email;
• Support you with administrative tasks;
• Report to the practice owner;
• You get the opportunity to develop yourself further.