Privacy Policy.
Privacy Policy
All data concerning the treatment are registered in the patient administration system and in the administration program. These regulations are drawn up in accordance with the “Personal Data Protection Act”.
The following applies to accessing patient data:
- The practitioner maintains the data;
- The practitioner has access to all data, assistants only have access to medical data for current treatments;
- A colleague only has access to the patient file for a reason, such as replacement, peer review, etc.;
- In the event of a transfer to another healthcare provider, reports will only be sent after the patient's consent. Patient approval will be recorded in the patient administration system;
- The name and address details (incl. BSN number) for the practitioner and assistants are available via the computer. When leaving the computer, the name and address details are made inaccessible by the practitioner (the patient is put on inactive status);
- If consultation with the referrer takes place, this is always done in consultation with the patient. Patient approval is recorded in the patient administration system;
- Patients are not allowed to operate the computers so that they do not have access to other patient data;
- The patient, upon written request, has the right to inspect his/her patient file at any time;
- The patient has the right to a copy of his/her patient file.
- Patient data will be retained for at least 15 years after the last treatment date.
- Destruction of patient data is done by shredding or by a certified institution.
Privacy and cookie statement
Your privacy is respected by us. De Schans Tandartsen strives to safeguard your privacy as best as possible and will treat the information you provide us with confidentially. When processing personal data, we observe the applicable laws and regulations in the field of privacy. In this privacy and cookie statement, we inform you about the way in which we handle your data.
Categories of personal data
By using the website and the services available on it, you leave certain data with us. This also happens in our practice in the context of the execution of the treatment agreement. This may be personal data. We only store and use the personal data that is provided directly by you or of which it is clear when provided that it is provided to us for processing.
Depending on the service you use, we may collect the following information:
- Name and address details;
- Gender;
- Email address;
- Phone number;
- Data concerning your health;
- The name of your health insurer;
- The names of your other healthcare providers;
- Time of your appointment;
- Payment details.
Basis for data processing
We may only lawfully process your personal data if we do so on the basis of a legal basis. We process your personal data because this is necessary for the execution of the agreement between you and us, as laid down in article 6 paragraph 1 sub b of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our patients about current events or changes in our services. This basis is laid down in article 6 paragraph 1 sub f of the GDPR.
Purposes of data processing
The personal data collected by us are used for the following purposes:
- Creating your account to register with the practice;
- Logging into your account;
- Maintaining your medical records;
- Scheduling an appointment;
- Performing a treatment;
- Keeping track of preferences you have indicated;
- Sending a newsletter (sporadically);
- Improving the quality of our services, for example by conducting surveys;
- Improving our online reputation;
- Performing other services requested by you.
Providing your personal data to third parties
In principle, we only provide your personal data to third parties if you have given permission for this. Data provision without your permission takes place if this is necessary to be able to execute the agreement between you and us or a legal obligation prescribes this.
Retention periods
We will not retain your data for longer than is necessary for the purposes described in this privacy and cookie statement, unless this is required by law. For the retention of your medical data, we use the statutory retention period of 15 years from the Medical Treatment Agreement Act. In addition to the WGBO, we also take into account retention periods resulting from other legislation if necessary.
Security measures
In order to protect your data as best as possible, we have taken appropriate security measures. For example, a privacy policy has been drawn up and implemented within the practice. References to third-party websites (via hyperlinks)
In order to serve you, we have included references to third-party websites on our websites. We would like to point out that when you visit these websites, the conditions from the privacy statements of these third parties apply. We recommend that you read the privacy statements of these websites before making further use of them.
The use of cookies
We use cookies to ensure the functioning of our practice website. Cookies are information files that can be automatically stored on or read from the visitor's device (such as a PC, tablet or smartphone) when visiting a website. This is done via the web browser on the device. There are different types of cookies. We use the following types of cookies:
- analytic cookies: to analyse how our website is used by visitors and to make improvements based on this;
Cookies are placed via our website by the American company Google, as part of the Analytics service. We use this service to track and receive reports on how visitors use the website. We do not use this service for logged-in users. We have not allowed Google to use the obtained Analytics information for other Google services, we have the IP addresses anonymized. The information collected by Google is transferred to and stored on servers in the United States. We have concluded a processing agreement with Google. The information that Google collects is anonymized as much as possible. We have no influence on the use of the data by Google and/or third parties. Google may provide this information to third parties if they are legally obliged to do so, or to the extent that third parties process the information on behalf of Google. Google adheres to the privacy principles of and is affiliated with the Privacy Shield of the American Department of Economic Affairs and the European Commission. For more information about this data processing, you can read the privacy statement of Google.
In your browser you can adjust the settings regarding the use of cookies if desired. You can also manually delete cookies. You can read this in the manual of your browser.
When you have provided us with personal data, you have various rights that you can exercise. For example, you have the right to inspect, rectify and delete your data. You can also request us to transfer your data to you or another party or to limit the data processing. You are also free to object to the processing of your data. You can also withdraw your consent for the data processing at any time. You can make your request known to us by sending us an e-mail to info@deschanstandartsen.nl or by contacting us by telephone at: 071-5142100. We aim to respond to your request within 14 working days. File a complaint with the Dutch Data Protection Authority
If you are not satisfied with the way we handle your data, you can file a complaint with the Dutch Data Protection Authority. The contact details of the Dutch Data Protection Authority can be found here: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens
Changes to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement. These changes will be announced via our practice website. We therefore recommend that you consult this statement regularly so that you are aware of any changes.
Our contact details
Do you have any questions or comments after reading this privacy and cookie statement? Then you can contact us via the contact details below:
info@deschanstandartsen.nl
telephone 071-5142100
